Lazada and its Failed Agents

Opening the Skynet wrapping to find a rat-chewed Skynet wrapping

Lazada Malaysia did it again. They are starting to use unreliable delivery agents and sellers. This is the second craps I've received within a week from purchasing in Lazada. Why don't you just use Poslaju like the other online sellers here? Not only do their chosen delivery agents delayed delivery - from monitoring their online tracking status - , these delivery agents will not call the recipients about the delays - couldn't find address or in this case, mishandling of client's item in their storage before delivery. Leading to rat-chewed package on my pack of cat food.

Earlier on the same week, I've received a fake Jabra Stealth from a seller in Lazada; stating 100% Satisfaction Guaranteed. Emails to and fro with Lazada to rectify this scam. Their customer hotline is down. Website form is not responding in time and quarky at times; closing the ticket before they answer my query. Finally got the Online Return Form printed and no answer from Lazada when I asked if they are picking up the package or ......?